Here was our* approach to designing the training for the thousands of volunteers for Super Bowl 50. Our first job was to redefine their role from Volunteer to Host.
Be sure to check out the 5 principles for designing narrative-led experiences at the end of the article.
*Rich Cox, Dia Bondi and …me.
William Hall is an actor, trainer and improviser living in San Francisco, CA. He works with companies to engage and involve audiences at Trade Shows, Conferences and Training Sessions. He is a founder of BATS Improv and the author of The Playbook: Improv Games for Performers.