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How to design training for thousands of volunteers

William & Rich Training Volunteers for Super Bowl 50

The “Selfie” Ritual during the training session for the volunteers to Host Super Bowl 50. [read about it in the article]

You get called in to play in the big leagues…what do you do? You take the ball and run for a touchdown.

Here was our* approach to designing the training for the thousands of volunteers for Super Bowl 50.  Our first job was to redefine their role from Volunteer to Host.

Be sure to check out the 5 principles for designing narrative-led experiences at the end of the article.

*Rich Cox, Dia Bondi and …me.

View story at Medium.com

About: William Hall:
William Hall is an actor, trainer and improviser living in San Francisco, CA. He works with companies to engage and involve audiences at Trade Shows, Conferences and Training Sessions. He is a founder of BATS Improv and the author of The Playbook: Improv Games for Performers.

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